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Skills/Expertise

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SQL | Python | Hive | R | VBA | MySQL 

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Tableau | AWS QuickSight | Power BI | MS Dynamics | SAP BI/BW

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Excel | Google Sheets | PowerPoint | Google Slide | Google Drive | SharePoint

 

Data Governance | Data Security | Data Management Process | Master & Reference Data Management​

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Data Visualization | Data Analysis | Business Analysis | Project Management | Presentation Skills | Data User Stories | Multitasking | Critical Thinking | Research | Problem Solving | Coaching/Training

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Relevant Experience

May 2021 - June 2023

Reporting Analyst | Accenture | Dublin, Ireland

A thorough and diligent data analyst within risk, payment and commerce operations, who contributes to business decisions by developing  visualizations/reports for various teams, effectively presenting complex data to key stakeholders and executives.

 

Conducted audits to ensure global leads and quality analysts were compliant with data privacy and retention policies. Managed user accounts, roles, and permissions across multiple data platforms, maintaining an accurate record of access privileges. Provided training and support platform use and data access policies (best practices)

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Key Achievements

  • Added new functionalities to protect agents data (PII) on existing Tableau dashboards, in line with Accenture employee privacy policy (Security by design)

  • Automated manual reporting processes to improve reporting and reduce overhead required for admin task by 11%

  • Part of major project to migrate Risk, Payments & Commerce reporting from Tableau to Amazon QuickSight.

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Platforms & Skills

Tableau | AWS QuickSight | SQL | Python Script | Google Cloud | RCA | Training | Data Visualization | Troubleshooting & Problem Solving

July 2016 - March 2021

Data Consultant | Datadote | UK

Providing data related services to clients such as data analysis and visualization, data migration, database maintenance and business intelligence to drive improved business outcomes.

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Key Achievements

  • Successfully migrated databases to newer versions or different platforms with minimal downtime.

  • Implemented data cleaning and validation processes that resulted in a 15% reduction in data errors and inconsistencies, ensuring more accurate and reliable reports.

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Platforms & Skills

Oracle | Tableau | Power BI | SPSS | SQL | Python | R | Markdown | Data Governance | Data Privacy & Security | Communication 

November 2012 - May 2015

Product Analyst | Epson Europe | UK 

A product analyst within the consumer products business unit (CPBU) and data champion for larger team. Collated data from multiple sources including SAP CRM leveraged by Business Objects BI, to generate insights on the performance of Epson’s products across EMEA. Created and updated monthly forecast, business planning and midterm planning reports. Supported product life cycle management by providing market data reports for category management and other reporting needs. Maintained master data in SAP BW

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Key Achievements

  • Developed interactive dashboard to track sales of newly rolled out Ecotank printers in Western Europe.

  • ​Developed Sales and Average Selling Price (ASP) comparison tool to compare Epson CP printers and competitors.

  • Increased data accuracy from 75% to 90% by implementing collection of data on a POS level.

  • Design and development of platform to manage Tier 2 customers contracts and rebate payment

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Platforms & Skills

SAP BI/BW | SAP ERP | MS SQL | Access | GfK Data Analytics | VBA | Excel | PowerPoint | ETL | Data Manipulation

Education/Certifications

Law, LLB

London Metropolitan University (2009)

Internet Computing & Network Security, MSc

Loughborough University (2008)

Certified Data Management Professional - Associate

DAMA International (2022)

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